Contact Us

Before you submit a complaint to the Taxpayers' Ombudsman, please read our Submit a Complaint section.

Office/mailing address:
Office of the Taxpayers' Ombudsman
724 – 50 O'Connor Street
Ottawa ON  K1P 6L2
Canada

Office hours:
8:15 a.m. to 4:30 p.m. (Eastern Time)
Monday to Friday (except holidays)

Telephone:
1-866-586-3839 (Canada and the United States)
613-946-2310 (outside Canada and the United States)*

* Please note that we accept collect calls.

Hours of telephone service:
8:15 a.m. to 4:30 p.m (Eastern Time)
Monday to Friday (except holidays)

Facsimile:
1-866-586-3855 (Canada and the United States)
613-941-6319 (outside Canada and the United States)