Special Reports

A Special Report presents evidence and findings arising from the Office’s investigation into a specific systemic issue, and makes recommendations for corrective action to the Minister of National Revenue. A systemic issue is one that negatively impacts large numbers of taxpayers.

Getting it Right
Investigation of service and fairness issues arising from the misallocation of payments by the Canada Revenue Agency

Acting on ATIP
Service issues in the Canada Revenue Agency's Access to Information and Privacy processes

Earning Credits
Service and fairness issues in the assessment of tuition tax credits for expenses incurred attending educational institutions outside Canada

Knowing the Rules
Confusion about the rules governing the Tax-Free Savings Account

Proving Your Status
Establishing eligibility for the Canada Child Tax Benefit

The Right to Know
Examination of the sufficiency of information in Decision Letters from the Appeals Branch of the Canada Revenue Agency