Annual Report 2008-2009

Table of Contents

• Taxpayer Bill of Rights
• Letter to the Minister
• Letter to the Chair
• Message from the Ombudsman
• What is an Ombudsman?
• About the Office of the Taxpayers' Ombudsman
• Our First Year
• Looking Ahead
• Appendix A – Financial Report
• Appendix B – Complaint Process
• Appendix C – Order in Council

Office of the Taxpayers' Ombudsman
724 – 50 O'Connor Street
Ottawa ON  K1P 6L2
Tel: 613-946-2310 |
Toll-free: 1-866-586-3839
Fax: 613-941-6319 |
Toll-free fax: 1-866-586-3855

© Minister of Public Works and Government Services Canada 2009
Cat. No.: Rv6-2009
ISBN: 978-1-100-50318-9

This publication is also available in electronic format at www.taxpayersrights.gc.ca